.wsite-product .wsite-product-price a {} Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. We have pre-existing conditions, and the agent carefully went through all these and gave suitable advice.Happy to travel with the Staysure policy behind us. We encourage our colleagues to speak up and stand by our values of being genuine and caring. Warm regards,Siobhan. Kind RegardsRoss KS K Shattock 8reviews GB May 27, 2016 Two Week Travel Insurance for Lanzarote This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Here are 8 tips for writing great reviews. We pride ourselves on the excellent service we give to our customers and this is achieved through our dedication to deliver the best training to our people. .wsite-phone {} font-family: "Montserrat" !important; Staysure would not reimburse these costs until probate had been completed and they had received a sealed certificate, even though it was clear what had happened and it was my money that I was claiming back. com_currentSite = "952359298347476581"; Quotation was very good would recommend to family and friends, Dear Mrs Hurstfield,Thank you for your 5 star review. Also, for some of our insurers we may receive a profit share payment if they . Dear AlanThank you for your review.We do appreciate all comments regarding the functionality of our website as we continue to strive to make the customer journey as painless and straightforward as possible. Don't Pay out on Holiday cancellation due to Death of Parent. .wsite-elements.wsite-not-footer:not(.wsite-header-elements) div.paragraph, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) p, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-block .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-description, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label { _W.storeName = null; My Staysure Access your policy documents Update traveller details Renew your policy with ease Manage payment options Create your My Staysure account, or login here. We are so pleased to hear that you are happy with the service and our staff were so helpful and friendly. My bugbear with insurance companies is the usual interminable wait for queries to be answered. Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv } A very ruthless and harsh company, who are very sneaky and dishonest in their dealings with the staff. .wsite-elements.wsite-not-footer:not(.wsite-header-elements) div.paragraph, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) p, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-block .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-description, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {} Replies to negative reviews in < 24 hours, Read 1 more review about Staysure Travel Insurance. ERGO Seguros de Viaje staysure customer service review very helpful, advisor explained everything very clearly and patiently. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I also contacted the help line and was sent a link to help me create an account but this still did not work. span.icon-caret.is-active svg { process took about 3 hours although the face to face interview was very short, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. 2 Staysure Customer Service interview questions and 2 interview reviews. function initFlyouts(){ I had to do all the repatriation work with the help of the English embassy in Tenerife. I was trying to pay for a quote with them kept waiting for over a day to pay. a:active{ Thank you for your positive comments regarding our training team. a:visited, Theres also so many things the training did not cover , the training shouldve been longer because there is a lot of information we need to know, longer working hour, monotony work, short holidays. Staysure spent 5 months trying to dismiss the claim on the grounds of a pre-existing condition requesting medical history 6 months prior to taking the insurance out. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Warm regards,Vicki, Why not be upfront and tell people they can get it cheaper, no consideration on grades of cancers, I am low grade will take 10 to 20 years to affect me so why one size fits all, it is so wrong. Average Interview. Customer Services Manager, and make your voice heard. Get in touch with us if youd like to make multiple changes to your policy. } Thank you. I had to deal with an out sourced company. .mobile-nav .icon-caret svg { left: 0 !important; This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Staysure are fine to deal with when you are buying the policy, and as long as you don't need to claim, things are great! I received compassionate leave for the funeral and was told to use my holiday for any other days I needed to grieve. This was done because they said I owed them holiday which they asked me to take as compassionate leave. A very unfair company. Team leaders are always on hand if needed. Had they told me at the time of informing them of the curcumstances that i could only claim if the whole trip was cancelled than my actions would have been different. If you haven't received a Final Resolution Letter after raising a complaint within 8 weeks, please contact Staysure. Warm regards,Emma, Very pleasant and helpful staff. _W.setup_model_rpc({"rpc_namespace":"_W.CustomerAccounts.RPC","model_namespace":"_W.CustomerAccounts.BackboneModelData","collection_namespace":"_W.CustomerAccounts.BackboneCollectionData","bootstrap_namespace":"_W.CustomerAccounts.BackboneBootstrap","models":{"CustomerAccounts":{"_class":"CustomerAccounts.Model.CustomerAccounts","defaults":null,"validation":null,"types":null,"idAttribute":null,"keydefs":null}},"collections":{"CustomerAccounts":{"_class":"CustomerAccounts.Collection.CustomerAccounts"}},"bootstrap":[]}); We were devastated as grandchildren had been couting the days down. #wsite-content h2.wsite-product-title {} If you need more help, please visit our FAQ Help Centre. Despite having twice being assessed by a Dr designated Unfit to Fly due to the high risk of anothers fall ( which would result in her being paralyzed) Staysure insisted that she be repatriated or they would cancel coverage. STRAIGHTFORWARD AND EASY TO USE SITE, QUESTIONS ALSO PROPER AND EASY TO ANSWER. They will undoubtedly refer you to an obscure technicality in their T & C's and fight tooth and nail to defend their position. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. I wasn't entirely happy with the service I got but I don't blame the staff for it. your insurance policy. What a get-out-of-jail clause that is! How to make a complaint | Staysure Need help? - Calling from within the UK: 0333 014 4512
Read employee reviews and ratings on Glassdoor to decide if Staysure is right for you. Didnt have to wait very long to be answered. staysure hung us out to dry. Theres no jargon in our rights guides. We regularly review our employee offering and believe we offer a good basic salary and bonus opportunities. Not happy. Friday 30 December: 8:30am 8pm, Within the USA and Canada: Have a fantastic holiday. Whilst Staysure and ERV are different companies (as far as i know), I feel strongly that Staysure should have an onus of responsibility towards their customers in cases such as mine, rather than passing the buck and asking me to take up the matter with ERV through their complaints procedure. Do you agree with Staysure Travel Insurance's 4-star rating? Staysure's procedure for obtaining a quote for our travel insurance was clear and straightforward and the person who dealt with my query on the phone was very pleasant indeed. I was able to buy the policy only by starting afresh with a new email address and not creating an account. Not everything they do makes sense. Staysure Customer Service Representative yearly salaries in the United Kingdom Salary estimated from 11 employees, users, and past and present job advertisements on Indeed in the past 36 months. You never know if the training team/management are telling you the truth or lying to you. }}\"\n {{\/membership_required}}\n class=\"wsite-menu-item\"\n >\n {{{title_html}}}<\/span>\n <\/a>\n {{#has_children}}{{> navigation\/flyout\/list}}{{\/has_children}}\n<\/li>\n","navigation\/flyout\/list":"