Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . The only other time I had that experience was at Ritz Carlton Cancun. We were led to believe this was a luxury hotel?! Valet parking is available for a steep fee and doesnt include in and out privileges. No surprise that that never happened. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Thank you for staying with us at the JWM Essex House New York! At this point, Marriott and Essex House have no excuse for this whatsoever other than sheer incompetence or willingness to defraud their customers. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Nothing I can do. Getting around to the Central Park is few blocks away . There was a marble bath but the grout was missing between some of the marble on the floor. laura.burton@marriott.com. Please see our partners for more details. Bedroom, JW Marriott Essex House - NYC. I asked her to please email me confirmation of that and she said she would. We were given a room after a long flight that had been flooded the night before. What are some of the property amenities at JW Marriott Essex House New York? Thank you!!! Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. This July was horrendous. $40!!!!!!!!!!!!!!!!!!!!! It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers In hospitality, JW Marriott Team. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. Nothing I can do. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. While there are location options for all types of visitors, those looking to stay near Central Park might want to check out these hotels, all of which have rooms, Photo by Rennett Stowe via Flickr The Spring Equinox is just around the corner. Thanks to the nearbyLincoln Center, many celebs make appearance in or around the hotel. more. My kids were delighted! Staff was superb, as was the stay. I cant begin to describe the horrible nature of our recent stay at this hotel. I expected location and the building itself to be wonderful. Came back down to get a different room - no apology. Modern take on an American steakhouse serving up killer steaks and fresh seafood. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. Breakfast in the on-site restaurant was a complete waste of money. But service there blew me away! Please see our partners for more details. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. When we arrived at the front door, there was no one to take our car or bags. Rejuvenate at PRIMP spa, break a sweat at our fitness center or enjoy fine dining at our SOUTHGATE Bar & Restaurant before exploring the city. Popular attractions Rockefeller Center and Broadway are located nearby. Having lived in New York it was great being back as a tourist and staying here. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. JW Marriott Essex House hosted the CNN Heroes stay, and fortunately my stay as well. While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. davemh333, Thank you for taking the time to let us know about your experience while staying with us. Easy grab and go for all the guest at their Club Lounge. This two-hour self-guided walking tour highlights hidden gems within the park. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. We are open with full services now, I apologize for this experience. New York City, New York 10019. We could see the park - but our room was on the side of the building so it was more of a partial view. Boasting 528 rooms and meals and board games for children, the business hotel is settled in the very heart of the city. Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. Needless to say, our We stayed at this hotel in January and had a great stay. Valet parking is available for USD 95 per day. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History Late 4PM checkout? The Staff was extremely professional, cordial and accommodating. Housekeeping was spotty. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: Enjoy light fare from our late night menu. I swiped my credit card for the standard $150 security fee and proceeded to the room. Thanks JWMEH! Travelers looking for a truly standout property should consider the Mandarin Oriental, New York, which is nearby and has well-sized rooms with impressive bathrooms. The location couldn't have been more ideal! Great surrounding restaurants, fashion houses/venues, entertainment, sightseeing spots/landmarks. Towels never showed. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. No service to the room at all during that time, even though I called for new towels. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. Which popular attractions are close to JW Marriott Essex House New York? I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. This hotel has a great view of Central Park from almost any floor. For a special occasion, indulge in our rooms with terraces overlooking Central Park. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Marriott Proprietary Information. East West Coast Girl C. said: Although the attention to detail is terrific i.e. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Great amenities; great restaurant/bar, and food. Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. Nothing I can do. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Pre pandemic we traveled extensively. . 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. There's an onsite 24-hour business center. maytef245, Thank you for taking the time to let us know about your experience while staying with us. Which room amenities are available at JW Marriott Essex House New York? Thanks Essex House! Many travelers are interested in one particular factor the neighborhood. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. Well, those behind the spas at JW, The Macys Thanksgiving Day Parade is truly a sight to behold so its no wonder that visitors flock to see its fabulous floats. Directly opposite the hotel is Central Park,. Unlock Member Rates! Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. Gary understands the secret to the hospitality business: Make every guest feel special! Thank you for the feedback and for your loyalty! We stayed at this hotel in January and had a great stay. We still do have our Marriott platinum status. I expected location and the building itself to be wonderful. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. We went to the front desk they gave us another room. American grill specializing in seafood hosting live music nightly. There are similar hotels available. The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. Prices are subject to change. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. We were there Memorial Day weekend and mask wearing was still required inside the hotel. What food & drink options are available at JW Marriott Essex House New York? Staff was great, especially Gary who check us in. What?!! The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . My husband and I arrived around 10 am the next morning to check in. We went inside to check in and waited about 30 minutes total for a valet to take our keys. She reminded me of Jasmine. All products are independently selected by our writers and editors. The temperature would not go above 63. I am so sorry to hear about this experience, please feel free to contact me so we can discuss in more detail. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. & I don't know if the clerk just decided on her own that I'd rather have a room then as opposed to waiting for the Central. Our hotel is ideally situated within walking distance of Columbus Circle, Lincoln Center and Carnegie Hall. Taxes and fees that are shown are estimates only. Internet - WiFi and wired Internet access . The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. JW Marriott Essex House New York. I assured her it was not and that I, again, had proof of that. We were the first guests, Marina B. said: HIGHLY RECOMMENDED! Thank you for the review and we appreciate all of the feedback! Please feel free to reach out to me directly as well. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. JW Marriott Essex House New York. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Not worth the $$$ at all! Then Essex House tried to tell me I booked the entire thing on points. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Stay way. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. I have shared your experience with our team. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. A chaise lounge was very worn with material missing on a section of the piping. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. I reserved a park view room. In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper. We finally had the engineer come, and he said oh well the heat is off in the hotel. Does JW Marriott Essex House New York offer any business services? I would say my expectations are high. Will definitely return for another stay at JW Marriott Essex House! With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? the location is beyond fabulous. Thanks again to Essex House team for our wonderful stay in NYC! That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). with the kids playground also conveniently directly opposite. Spend your money elsewhere when staying in NYC. Kamilla.More. As of 28 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 8 Jan 2023 start from CA $510, excluding taxes and fees. It was roomy with plenty of natural light filtering in from the windows. Lock in the lowest price from these sites. Lunch Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. The Essex House is a business-friendly hotel that offers a wide array of convenient perks for those traveling for work. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. But the most gracious reception I ever met was Hanna , very sweet and accommodating. The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. COVID update: JW Marriott Essex House New York has updated their hours and services. Pre pandemic we traveled extensively. That the JW Marriott Essex House is so family-oriented will be underscored this coming May, when the hotel debuts a new Family by JW Package featuring a wealth of goodies for kids. Was upgraded to a great view of CP so added a point. 160 Central Park S, New York, NY, 10019, United States The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. more. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen Our room was in the back and was very quiet. JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. Discover genuine guest reviews for JW Marriott Essex House New York, in Manhattan neighborhood, along with the latest prices and availability - book now. We went to the front desk they gave us another room. Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. She handed us a sheet of paper that had the name and address of the church but not the mass times. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Lobby and common areas are very nice. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. I wake up 12/28 and, shocker, the refund is not on my credit card. JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 All the best! Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. Rooms with Macys Thanksgiving Day Parade views are available. Themore expensive Trump International Hotel and Tower New Yorkis right down the street; guests there get slightly bigger rooms but none of the Old New York ambience. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Thank you for taking the time to let us know about your experience while staying with us. A la carte concierge services include: 24 hour room service, bell desk, valet parking, spa, fitness center, sauna and steam room, housekeeping, a business center and an award-winning restaurant. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. Exclusive direct offer includes a discount and free breakfast! laura.burton@marriott.com. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. My friend was one of the top 10 heroes being honored. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. The buffet was terrible with sub-par quality offerings yet pricey. But service there blew me away! Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. Revel in refined luxury at JW Marriott Essex House New York. [2] Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. There were no tea/coffee making facilities in the room - all this a luxury hotel! Languages spoken by staff: However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. We finally had the engineer come, and he said oh well the heat is off in the hotel. Top room amenities include air conditioning, a flat screen TV, and a desk. Open for JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space OMGWhat a great hotel! Spacious family connector rooms benefit from expanded living areas, and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. Thats very generous gesture from JW Essex House. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. Choose your dates for more accurate prices. We chose the hotel because it was close to our daughters new apartment. Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. This room was like an icebox box - literally. Great conversation This property always exceeded my expectations . Get inspiration and plan your next getaway. The restaurant is modern and truly one of the finest on this end of Central Park. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. The bedroom in my opinion was the best part of the suite. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. The customer service here is exceptional!!! JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 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