You are already subscribed to this newsletter. An error occurred while making the subscription. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is Media inquiries All product, news and changes in the site will be showed for your region. Not what we asked for at booking. 912 260 418. Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. Inloggen. Get started now by subscribing to DoNotPay. Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! Avoid paying for tickets using the app. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. Follow. Arrivia is the largest stand-alone travel loyalty provider in the world. Dedicated customer support 24/7. So we paid for nothing. Alwaysclose to you. Salaries; 4. My BAD experience begin with years booking with icruise.com but last week 02/24/2023 after checking out online icruise.com but because of my job and I have to back a diff time to browse but then I got a phone called from *************************** / Personal Vacation Consultant from arrivia.com (his announcement said for icruise.com) but in my head I never recall my icruise office from AZ. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. Outlets for charging at every row. We stopped for a quick comfort break at a service station which was good too. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Need to contact Arriva customer service? Simply show your ticket on your phone along with a valid photo ID to board the bus. The fact that the bus arrived on time at the beginning and end is very important to us . Need to file a complaint? Contact our support team Media Want to learn about Arrive? Driver was nervous and the trip felt unsafe at some moments. Reviews; 1K. Find out with Busbud's extensive list of Arriva fares. Driver forced us to pay for travelling with luggage even though ticket says this is included. This page is not available for these regions: Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. It was fine. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. I was told I was booking adjoining rooms **** and **** at $1399/pp for first two passengers in each cabin and $799 for the third, plus taxes and port fees. We have to pay for luggage although there on tickets was written two baggages included. SR3 3XP We are working with industry leaders, regulators and government to make your voice heard and improve customer service. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. Search for the company you'd like to call. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. Just raise a case and leave feedback after. This way, sub-standard customer support doesn't result in you being left empty-handed. We were directed by the staff to the misleading bus stop (old one). Arriva Bus Help Portal Or maybe you want to tell us about your experiences with our services? Arriva help - frequently asked questions about Arriva. E-mail: enquiries@arriva.co.uk. Everything worked out perfectly. Overall a great experience to get around. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Welcome to Arriva UK Bus. Purchasing tickets in advance was the most reasonable price available. Busbud provides you with Arriva phone number so you can easily reach out to them. Registered in England. Dedicated customer support 24/7. Great busses! Busbud is an authorized Arriva ticket seller. The wifi didnt work and I got charged a small amount extra for putting one small item of luggage underneath. Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. Best and worst companies at resolving issues. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Resolver is free. For TfL-contracted services in London only Arriva Customer Services, FREEPOST ND 6721, London, N22 4BR. This is a great way to save time and avoid a lot of extra and unnecessary frustration. BBB Business Profiles are subject to change at any time. Friday from 08:30 to 14:30 h. Tel. No worries, you can use your time on the bus to catch up on some much needed sleep! Accordingly we missed our bus (which was anyways late over an hour!). Need to find a different location? All product, news and changes in the site will be showed for your region. Date of experience . worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. Instead, theyre full of the info you need to get things sorted. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. When I received email confirmation, there were two issues. Phone horrible experience I have to say. we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. Arriva salary trends based on salaries posted anonymously by Arriva employees. Our travel privileges booking platform allows you to generate new revenue to support your business goals. Help us to personalise your experience on Arriva Bus by setting your default location. So I called customer service on next business day of 10/31/22. Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. BBB reports on known marketplace practices. Our world class team of experts is always here to help. Well guide you through the process. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Inloggen. With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. Need to contact Arriva customer service? We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. Zero information on Zadar Bus station about delays or departures. Admiral Way Waar. This is a multi-location business. Users who replace their existing A-card with the Arriva loyalty card will . Corporate Headquarters For services outside London Arriva Customer Services, FREEPOST ANG 7624, Luton, Bedfordshire, LU4 8BR. Salarischeck. Begin van hoofdcontent. Im shocked that this behaviour is allowed. Average salaries for Arriva Customer Service Representative: $34,416. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. This page is not available for these regions: Do you have a question or do you want a refund? Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. Simple! If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). On a budget? Customer Service Representative yearly salaries in London, England at Arriva. Well always be on hand with guidance and support to help you get the results youre looking for. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. Seat assignation wasn't adhered to. 2023 Resolver Consumer Online Limited. The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; Horrible staff; not friendly, dont speek English and a bit arrogant. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I paid $600 per cabin on credit card. Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. You can be certain that youre talking to the right person at the right time. You may change your settings at any time or accept the default settings. all our trip plan was messed. Comfortable bus. Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Contact our sales team Help/Support Our support team is always ready to help. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Registered No: 347103 Registered Office: Interviews; Arriva Customer Service Representative yearly salaries in the United Kingdom. 378 reviews. Then like us on Facebook and follow us on Twitter. Thankfully my friend was a local and drove me very quickly to the main bus stop in Vodice, whereby we were able to just catch the bus. Most computers will open PDF documents automatically, but you may need to download Adobe Reader. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Tight schedule? For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. Thanks for those reviews and I am done w/ icruise.com (and will not dealing w/ arrivia.com)Folks beware !!! Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. . Questions? You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Arriva. Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. 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