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Use the Windows + R key and the dxdiag command, then press Enter to type and then press Enter to open the DirectX Diagnostic Tool. content, Turn off Help and Support Center Microsoft Knowledge Base search, Turn off Internet Connection Wizard if URL connection is referring to Microsoft.com, Turn off Internet download for Web publishing and online ordering wizards, Turn off Internet File Association service, Turn off Registration if URL connection is referring to Microsoft.com, Turn off Search Companion content file updates, Turn off the "Publish to Web" task for files and folders, Turn off the Windows Messenger Customer Experience Improvement Program, Turn off Windows Customer Experience Improvement Program, Turn off Windows Network Connectivity Status Indicator active tests, Turn off Windows Update device driver searching, Do not allow changes to initiator iqn name, Do not allow changes to initiator CHAP secret, Do not allow sessions without mutual CHAP, Do not allow sessions without one way CHAP, Do not allow adding new targets via manual configuration, Do not allow manual configuration of discovered targets, Do not allow manual configuration of iSNS servers, Do not allow manual configuration of target portals, KDC support for claims, compound authentication and Kerberos armoring, KDC support for PKInit Freshness Extension, Provide information about previous logons to client computers, Allow retrieving the cloud kerberos ticket during the logon, Always send compound authentication first, Define host name-to-Kerberos realm mappings, Define interoperable Kerberos V5 realm settings, Disable revocation checking for the SSL certificate of KDC proxy servers, Fail authentication requests when Kerberos armoring is not available, Kerberos client support for claims, compound authentication and Kerberos armoring, Require strict target SPN match on remote procedure calls, Set maximum Kerberos SSPI context token buffer size, Specify KDC proxy servers for Kerberos clients, Support device authentication using certificate, Enumeration policy for external devices incompatible with Kernel DMA Protection, Disallow copying of user input methods to the system account for sign-in, Disallow user override of locale settings, Allow users to select when a password is required when resuming from connected standby, Always wait for the network at computer startup and logon, Block user from showing account details on sign-in, Do not display the Getting Started welcome screen at logon, Do not enumerate connected users on domain-joined computers, Enumerate local users on domain-joined computers, Hide entry points for Fast User Switching, Turn off app notifications on the lock screen, Do not process incoming mailslot messages used for domain controller location based on NetBIOS domain names, Do not use NetBIOS-based discovery for domain controller location when DNS-based discovery fails, Set Priority in the DC Locator DNS SRV records, Set Weight in the DC Locator DNS SRV records, Specify address lookup behavior for DC locator ping, Specify DC Locator DNS records not registered by the DCs, Specify dynamic registration of the DC Locator DNS Records, Specify Refresh Interval of the DC Locator DNS records, Specify sites covered by the application directory partition DC Locator DNS SRV records, Specify sites covered by the DC Locator DNS SRV records, Specify sites covered by the GC Locator DNS SRV Records, Use automated site coverage by the DC Locator DNS SRV Records. WDDM graphic driver is an important feature in Windows 10. To delegate administration of this GPO to Citrix Admins: On the right, switch to the Delegation tab, and click Add. Disable WDDM graphics driver. On the left, click the Citrix VDA Non-Admin Users GPO to highlight it. Environment Release : 3.3 Component : PRIVILEGED ACCESS MANAGEMENT Resolution There is no impact.. On the affected machine, in Group Policy Editor, under Remote Desktop Session Host -> Remote Session Environment . XPDM and WDDM display drivers cannot co-reside; all graphics adapters in a system must use the same display driver model. set "Use WDDM graphics display driver for Remote Desktop Connections" to disabled Steps: - Disable the policy described above - Restart host computer (one you're remoting into) - re-connect via remote desktop - re-arrange desktop windows - disconnect - re-connect to test and verify nothing has been compacted back to primary monitor. Click Apply, OK and close the Local Group Policy Editor. Do not allow compression on all NTFS volumes, Do not allow encryption on all NTFS volumes, Disable delete notifications on all volumes, Selectively allow the evaluation of a symbolic link, Redirect folders on primary computers only, Use localized subfolder names when redirecting Start Menu and My Documents, Configure Applications preference logging and tracing, Configure Data Sources preference logging and tracing, Configure Devices preference logging and tracing, Configure Drive Maps preference logging and tracing, Configure Environment preference logging and tracing, Configure Files preference logging and tracing, Configure Folder Options preference logging and tracing, Configure Folders preference logging and tracing, Configure Ini Files preference logging and tracing, Configure Internet Settings preference logging and tracing, Configure Local Users and Groups preference logging and tracing, Configure Network Options preference logging and tracing, Configure Network Shares preference logging and tracing, Configure Power Options preference logging and tracing, Configure Printers preference logging and tracing, Configure Regional Options preference logging and tracing, Configure Registry preference logging and tracing, Configure Scheduled Tasks preference logging and tracing, Configure Services preference logging and tracing, Configure Shortcuts preference logging and tracing, Configure Start Menu preference logging and tracing, Allow asynchronous user Group Policy processing when logging on through Remote Desktop Services, Allow cross-forest user policy and roaming user profiles, Always use local ADM files for Group Policy Object Editor. Turn on dynamic Content URI Rules for Windows store apps, Prevent backing up to optical media (CD/DVD), Prevent the user from running the Backup Status and Configuration program, Turn off the ability to back up data files, Turn off the ability to create a system image, Disallow locally attached storage as backup target, Allow domain users to log on using biometrics, Specify timeout for fast user switching events, Allow access to BitLocker-protected fixed data drives from earlier versions of Windows, Choose how BitLocker-protected fixed drives can be recovered, Configure use of hardware-based encryption for fixed data drives, Configure use of passwords for fixed data drives, Configure use of smart cards on fixed data drives, Deny write access to fixed drives not protected by BitLocker, Enforce drive encryption type on fixed data drives. Step-By-Step Guide Step 1. * Right-click the current Graphics item in Device manager, and select "Update driver". If you disable this policy setting, Remote Desktop Connections will NOT use WDDM graphics display driver. - Use WDDM graphics display driver for Remote Desktop Connections Background: PAM was experiencing slowness in opening RDP session for some Windows target device The issue was solved after turn off this group policy for Windows target device side. The black screen issue has to do with a new RDP display driver (WDDM) used in 1903. Use WDDM graphics display driver for Remote Desktop Connections = Disabled. Easy fix! Workaround: Set "Use WDDM graphics display driver for Remote Desktop Connections" to Disabled in group policy. Step 4: Launch the program or game. Configure Microsoft Defender Application Guard clipboard settings, Configure Microsoft Defender Application Guard print settings, Prevent enterprise websites from loading non-enterprise content in Microsoft Edge and Internet Explorer, Turn on Microsoft Defender Application Guard in Managed Mode, Use a common set of exploit protection settings, Allow Address bar drop-down list suggestions, Allow configuration updates for the Books Library, Allow extended telemetry for the Books tab, Allow Microsoft Edge to pre-launch at Windows startup, when the system is idle, and each time Microsoft Edge is closed, Allow Microsoft Edge to start and load the Start and New Tab page at Windows startup and each time Microsoft Edge is closed, Always show the Books Library in Microsoft Edge, Configure search suggestions in Address bar, Configure the Adobe Flash Click-to-Run setting. Configure the system to use legacy Dictionary Attack Prevention Parameters setting for TPM 2.0. Select the Enabledradio button entry and then click on the [OK]button. From what I understand, it isn't just the display adapter that causes the issue with affected chipsets, so putting a new video card in the machine or using a generic driver won't help (and it didn't for me). Computer Configuration > Administrative Templates >Windows Components > Remote Desktop Service Host > Remote Session Environment . go to " Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment " set the following parameters to Enabled Use hardware graphics adapters for all Remote Desktop Services sessions Disable binding directly to IPropertySetStorage without intermediate layers. Click on the "Display" tab and look to the right under " Driver Model" under the Driver group box. Check the status of RDP Services in Services The WDDM graphics display driver for Remote Desktop Connection which is enabled by default in Windows 10 v2004 and above needs to be disabled as it is not supported by the Citrix VDA. Use WDDM graphics display driver for Remote Desktop Connections This policy setting lets you enable WDDM graphics display driver for Remote Desktop Connections. This policy setting lets you enable WDDM graphics display driver for Remote Desktop Connections. - go to Computer Configuration > Policies >Windows Settings >Administrative Templates >Windows Components >Remote Desktop Services >Remote Desktop Session Host >Remote Session Environment], - set the Policy [Use WDDM graphics display driver for Remote Desktop Connections] to Disabled. set the policy "Use WDDM graphics display driver for Remote Desktop Connections" to DISABLED. Turn off the display of thumbnails and only display icons. Begin your Remote Desktop connection, but before you select connect, select Show Options. [Computer Configuration->Policies->Windows Settings->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Remote Session Environment], set the Policy [Use WDDM graphics display driver for Remote Desktop Connections] to Disabled. Allow or Disallow use of encryption to protect the RPC protocol messages between File Share Shadow Copy Provider running on application server and File Share Shadow Copy Agent running on the file servers. set the policy "Use WDDM graphics display driver for Remote Desktop Connections" to DISABLED. In the Add Group or User window, change the Permissions to Edit settings, and click OK. On the VM RDP connections are going to: Local Group Policy Editor (Phys svr is not part of a domain) ->Local Computer Policy -> Computer Configuration -> Administrative Templates -> All Settings -> Use WDDM graphics display driver for Remote Desktop Connections -> Disabled Reboot VM For this, double the option, select ' Disable '. Set a default associations configuration file, Start File Explorer with ribbon minimized, Turn off Data Execution Prevention for Explorer, Turn off numerical sorting in File Explorer, Verify old and new Folder Redirection targets point to the same share before redirecting, Turn off tracking of last play time of games in the Games folder, Prevent the computer from joining a homegroup, Restrict Accelerators to those deployed through Group Policy, Bypass prompting for Clipboard access for scripts running in any process, Bypass prompting for Clipboard access for scripts running in the Internet Explorer process, Define applications and processes that can access the Clipboard without prompting, Turn off the ability to launch report site problems using a menu option, Include updated website lists from Microsoft, Turn on Internet Explorer 7 Standards Mode, Turn on Internet Explorer Standards Mode for local intranet, Use Policy List of Internet Explorer 7 sites, Prevent specifying the code download path for each computer, Prevent access to Delete Browsing History, Prevent deleting ActiveX Filtering, Tracking Protection, and Do Not Track data, Prevent deleting InPrivate Filtering data, Prevent deleting temporary Internet files, Prevent deleting websites that the user has visited, Prevent the deletion of temporary Internet files and cookies, Allow active content from CDs to run on user machines, Allow Install On Demand (except Internet Explorer), Allow Install On Demand (Internet Explorer), Allow Internet Explorer to use the HTTP2 network protocol, Allow Internet Explorer to use the SPDY/3 network protocol, Allow software to run or install even if the signature is invalid, Automatically check for Internet Explorer updates, Check for signatures on downloaded programs, Do not allow ActiveX controls to run in Protected Mode when Enhanced Protected Mode is enabled, Do not allow resetting Internet Explorer settings, Empty Temporary Internet Files folder when browser is closed, Turn off loading websites and content in the background to optimize performance, Turn off sending UTF-8 query strings for URLs, Turn off the flip ahead with page prediction feature, Turn on 64-bit tab processes when running in Enhanced Protected Mode on 64-bit versions of Windows, Allow websites to store application caches on client computers, Allow websites to store indexed databases on client computers, Set application caches expiration time limit for individual domains, Set application cache storage limits for individual domains, Set indexed database storage limits for individual domains, Set maximum application cache individual resource size, Set maximum application cache resource list size, Set maximum application caches storage limit for all domains, Set maximum indexed database storage limit for all domains, Start Internet Explorer with tabs from last browsing session, Allow active content over restricted protocols to access my computer, Allow cut, copy or paste operations from the clipboard via script, Allow drag and drop or copy and paste files, Allow loading of XAML Browser Applications, Allow only approved domains to use ActiveX controls without prompt, Allow only approved domains to use the TDC ActiveX control, Allow OpenSearch queries in File Explorer, Allow previewing and custom thumbnails of OpenSearch query results in File Explorer, Allow script-initiated windows without size or position constraints, Allow scripting of Internet Explorer WebBrowser controls, Allow VBScript to run in Internet Explorer, Allow video and animation on a webpage that uses an older media player, Allow websites to open windows without status bar or Address bar, Allow websites to prompt for information by using scripted windows, Don't run antimalware programs against ActiveX controls. . Limit Enhanced diagnostic data to the minimum required by Windows Analytics, Allow uploads while the device is on battery while under set Battery level (percentage), Delay Background download Cache Server fallback (in seconds), Delay background download from http (in secs), Delay Foreground download Cache Server fallback (in seconds), Delay Foreground download from http (in secs), Enable Peer Caching while the device connects via VPN, Maximum Background Download Bandwidth (in KB/s), Maximum Background Download Bandwidth (percentage), Maximum Foreground Download Bandwidth (in KB/s), Maximum Foreground Download Bandwidth (percentage), Minimum disk size allowed to use Peer Caching (in GB), Minimum Peer Caching Content File Size (in MB), Minimum RAM capacity (inclusive) required to enable use of Peer Caching (in GB), Select a method to restrict Peer Selection, Set Business Hours to Limit Background Download Bandwidth, Set Business Hours to Limit Foreground Download Bandwidth.