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If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? The response was fine but "our app is not wifi friendly"? 2. Your ticket may not be available for AXS Official Resale. What are reasons for Sell Ticket option being greyed out? Ive sold mine through AXS however they dont actually give you the money until the performance has happened which makes zero fucking sense. G o on sale. Stefan H. was outstanding. ET The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). Once youve uploaded the file, you will have the option to select which tickets you want to sell. Greyed out Transfer/Sell buttons on Ticketmaster. Find the event and choose the date Follow the steps. TONS of tickets are listed as resale but for me, the option is greyed out. I don't want to have to wait until May to get my money back. Replies to negative reviews in < 24 hours. I assume that this is because it says the tickets are not available for 10 more days, even though the transfer button is available. Thanks for the review and enjoy your event! Companies can ask for reviews via automatic invitations. StubHub payment is on hold. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. She was able to find and and help reset my account so I could see them. Sherrell is a great addition to our team. I shouldve reached out much sooner, but I forgot. Check out the link for How to Sell Tickets on StubHub From Axs. Hope you got throughI was on hold with StubHub for almost 3 hours. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. After you get the hang of it though, there's nothing to it. Alex P. is a great addition to our team. Select 'Sell' from the home page or an event page. Or is it better to sell on a resale platform like StubHub, etc.? Supr3m3Hyp3B3ast 1 yr. ago. What we have found over many years is that a certain kinds of presale can give you great seating and . It might change, but you might have to risk either stub hub or PayPal g & s. Be careful of scammers. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Guess we cant resell these tickets on Ticketmaster ? Thank you for your patience and understanding!!! If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Having buyers remorse also the gf is also .. so I wanted to resell the ticket but its greyed out. and our What Are The Exact On-Sale Times For Each Show? Based on my experience, AXS will also charge you for reselling your tickets. It's all a fan needs, all in one app. We are dedicated to making the needed changes so in the future you have the best experience. Set your selling price and select your preferred payment You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. 6 23 comments Best Add a Comment One thing I learned is after they help you, log out and back in to make the change take place. ~VP, Contact Center. If it isn't supported, you won't be able to use Wallet. Click on "Your Account" and select the "Payments" tab. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. How many times can a ticket be transferred? Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Although I waited in the queue, once he joined, all was great! At that tine if the tickets are transferable the grey transfer button will be activated. Bravo! I was on hold with StubHub for almost 3 hours. HiJulia,Thanks for the review! ~VP, Contact Center. What if my friends arrive later than me? I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! What are the other options????? Glad we could help :). If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Ben - Los Angeles, California. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . Go to the TicketMaster Ticket Exchange home page and click on the team/event you're interested in selling tickets for. Yeah, I mean it's kind of hard to feel bad for you. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Want to list and sell your tickets on AXS? Reddit and its partners use cookies and similar technologies to provide you with a better experience. No haggling, no ghosting, nothing shady. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. Hi Dana,Thank you so much! We are working hard to provide the best customer experience so your feedback does not go unnoticed. Ticketmaster terms said no resale for this event, It might change, but you might have to risk either stub hub or PayPal g & s, Thats the only reason why I wanted to try sell through Ticketmaster Im scared of scammers lol. Are there any tickets . HiJustin,Thanks for reaching out to us and providing feedback. Its really that simple. Official tickets and your source for live entertainment. Ticketmaster should be able to confirm this for you. Sierra H. is a great addition to our team. You will enter your community username and new password and done! My emails went unanswered. First, is it better to sell by directly contacting the person? Still haven't got tickets. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. Here are 8 tips for writing great reviews. She resolved it quickly and fixed it for me! All customer service interactions should be that fantastic! Reply. After the switch, you will enter the email address you use to access the community in order to reset your password. Privacy Policy. I have never sold any tickets before so have a few questions. StubHub payment is unclaimed. That sounds like a problem you need to fix. HiG,Thanks for the review! Removing direct deposit details. Click here. The person who helped me out was fantastic. If the ticket is supported in Wallet, like an event ticket or movie ticket, it will automatically be added in your Passes section of Wallet. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Huh. This way we can ensure that the money is released into your account after the transaction is finalised. How can I recall a transferred ticket? TONS of tickets are listed as resale but for me, the option is greyed out. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. ~VP, Contact Center. In answering this question I'm going to make the following assumptions: 1. You are posting the ticket for resale via the Tick. 2023 Trustpilot, Inc. All rights reserved. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. And after I managed to get to the site, it had repeated errors with payment. This will. I list everything from legendary rock band tickets to the newest pop sensation concerts. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. How do I sell tickets with AXS? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. Hi Mr. Scott,Thanks for the review! While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have an extra concert ticket that I want to sell. Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Find out how we combat fake reviews. If your tickets are in your inbox, you will need to forward the original email with tickets to. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Thanks for the review and enjoy your event! Official Tickets and Your Source for Live Entertainment | AXS.com ~VP, Contact Center. I hope to get to use them for everything going forward. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . You purchased the ticket initially via Ticketmaster 2. I appreciate the non scripted chat support. Anyone know if this is temporary maybe because I bought recently? When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. Alex P was a wonderful representative. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. 2.) The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. Hi Susannah,Thank you so much! Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The seller is also charged a 7.5% selling fee taken from their listed price. We are changing the way you register and sign-in to the StubHub Community. Otherwise, they'll need to create an AXS account to claim the tickets. This is for tool on Feb 5 in New Orleans. We get it, plans change. How would I go about selling the tickets like many others. If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. Set your ticket on a flat surface to take a picture of the barcode. It goes against our guidelines to offer incentives for reviews. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. Besk vr hjlpsida fr mer hjlp och support. HiMarie,Thanks for reaching out to us and providing feedback. Enter the details of your tickets, such as the event name, venue, date, and seat location. Im pretty sure you have to be in a 3D view to render. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. In the future, I would definitely try not to use AXS for ticket purchases.