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Their shipping times are a little inconsistent, but their returns were amazingly easy. - Orders that don't meet the full-price free shipping eligibility mentioned above and that don't include restricted products are still eligible for free shipping if they meet the Other order threshold indicated in the table below. Size of the garment worn by the model, alongside their specific measurements. And like the customer specialist promised me the one I received was in a way better shape. Our chat agents are available 24 hours a day, 7 days a week. Our express carriers have been instructed to only apply Section 321 where applicable. Request the return process only within 30 days from the date of receiving the product. In conducting this SSENSE clothing review, we found that the brand has mixed, just above average reviews and ranks 9th among designer clothes sites, according to SiteJabber, with 3.66/5-stars based on 854 reviews (3.66/5 stars). Shop online the latest SS23 collection of Loewe for Men on SSENSE and find the perfect clothing & accessories for you among a great selection. This site uses Akismet to reduce spam. You are responsible for any U.S. duties and taxes that may be due under U.S. law. Or is it that they have like only 1 person doing the shipping for the entire company lmao. China may want to take notice, the United States military has some pretty cool toys up its sleeve and is not afraid to use them. SSENSE offers a wide array of womens fashion pieces, including: Below, in this SSENSE clothing review, were providing examples of some of the best-selling, trending items for women. Also, the SSENSE company has reserves the right to reject any returns if they dont meet the above mentioned requirements. SSENSE does not process direct exchanges. Please note: tracking information will be updated online one (1) business day after your order has been shipped. You can initiate returns by submitting a request for a Return Authorization through your SSENSE account using the self-serve tools, ssense.com/en-ca/account/login, or you can contact the Customer Care team to assist you with the process. So, all in all, from the time I placed this order to the time it arrived on my doorstep was almost 2 weeks. Please call us for immediate answers to questions regarding orders and shipping. My Honest LUISAVIAROMA Review, Is Mytheresa Legit? SSENSE Clothing Reviews: What Do Customers Think? SSENSE Clothing Reviews: What Do Customers Think? Alternatively, you can contact our Customer Care team to assist you with the return process. Learn how your comment data is processed. Flip the holder, and the cream-colored back face has white stitching for an extra design element. Yes, Ssense is legit. Ordered my item on the 30th of November, and it STILL says its processing and has yet to ship. I then just had to put them in a box with a shipping label they provided and write on the box RETURNOF CANADIAN MERCHANDISE and drop them off at my nearest UPS store. Also, my friend had ordered about 3 days before me, and although the shipping label has been made, it has not moved from Mirabel, PQ. This contrasts with higher reviews from TrustPilot, which gives SSENSE 4.5/5 stars, based on 26,641 SSENSE reviews. Your email address will not be published. - Free shipping is valid for a limited time only and expires on the date specified in the email sent to the claimant by SSENSE and/or banner on the SSENSE website and SSENSE App with at least 48 hours notice prior to expiry. To find out more, please visit our Privacy Policy. The Air Zoom Spiridon Cage 2 Sneakers are on sale for $104, regular price $135. Aside from the US, SSENSE also offers to ship to more than 40 other regions and countries. There is a chance that youll have one of the issues that customers complained about, but its more likely that youll be happy shopping with SSENSE. You can also check the size guide to ensure you order the correct size. For US, youll get free shipping on orders above $300 and have to pay $12 for orders below $300. SSENSE does not process direct exchanges. Vincent Clerc became CEO of shipping company A.P. Its a glam, timeless look that you can wear to the office, paired with a classic, dark suit, or for a night out, with a little black dress. This SSENSE clothing review will take an in-depth look at the brand and its products, customer ratings, promotions, and more, to help you decide if their products are worth the buy. These comfy bike shorts retail for $37. SSENSE has a no-paper policy to reduce waste, so shipments dont come with a return slip. This isnt anything against SSENSE, they didnt make these shoes. Make these running shoes stand out with a neutral outfit or make a statement with matching orange and black workout gear. Once you have it, you can log in and start shopping. Once your purchase has been completed, an e-mail confirmation will be sent to the email address that we have on file for you. If you, Is SSENSE Legit? (I always hate paying for shipping!). International shipping to the US is free for orders above $300 and costs $12 for orders below $300. Straw bags are imperfect. Jacket season is upon us, and the Taupe Half-Zip Track Jacket is the perfect piece to add to your wardrobe. I guess they have to cut corners somewhere to be able to sell their merchandise at such competitive prices. if you do not have an SSENSE account and would like to make changes to an existing order. International shipping costs for these destinations start at $20 and take approximately 2-5 work days. The brand offers all the types of styles that includes streetwear, formal, elegant, casual, and many more. SSENSE offers free international shipping only on orders above a certain amount depending on the country as well. Create an account to follow your favorite communities and start taking part in conversations. And I also ordered a size 38 directly from Guccis website. Unfortunately, though, I cant keep any of the shoes I ordered from Ssense!! Nothing From SSense yet from a Friday order but my Fearofgod.com order shipped yesterday. SSENSE takes pride in creating original and high quality products that can attract customers and can make them feel satisfied with the quality and comfort. Its cool without trying too hard. I even payed for priority mail and it's still taking a while. The company started as a brick-and-mortar store called Sense of Space but quickly transitioned to e-commerce in 2008. The online retailers set their own prices and many of them sell similar products, because of the huge competition, many brands lower their prices and SSENSE successfully offer attractive price tag to their customers. The United States, as chair of the Summit of the Americas process, convened Summit governments on March 1 on the margin of the Our Ocean Conference in Panama to exchange experiences and discuss ideas to support green shipping and strengthen coastal ecosystems. So make sure someone is home to sign! Upon delivery, you will not be required to pay any additional fees. Your email address will not be published. SSENSE is an online marketplace where they claim to sell products from luxury brands at much cheaper prices than designer stores. This measure makes shopping on the site a unique experience you cannot find anywhere else. SSENSE is an e-commerce fashion retailer brand that was founded in 2003 and based in Montreal, Canada. Alternatively, you can find them at their HQ store at 418 rue Saint-Sulpice, Montral. To return one or more items from an order: SSENSE will begin the return process within 5 business days of receiving your returned package. When I received the item the shape of the bag was kind of off. The items sold on SSENSE are authentic. If you have questions beyond this SSENSE clothing review, you can contact SSENSE Customer Care 24 hours a day, 7 days a week for immediate answers to questions regarding orders and shipping by one of the following methods: Toll Free +1 877 637 6002. The Philippines said on Saturday it had spotted a Chinese navy ship and dozens of militia vessels around a contested Philippine-occupied island in the South China Sea, as territorial tensions . I contacted ssense and they said anything above $800USD will be charged customs fees. Our 24/7 Customer Care team will help facilitate any changes before the order enters the shipping queue. It features a stand-up collar, half-zip closure, and long sleeves. SSENSE clothing can be bought anywhere as the company ships their clothing products across the world (over 150 countries). A customer said: The shipment arrived very quickly to my home in Los Angeles. The process of return will take five days to complete. This is why shipments do not include a return slip inside the box. Its retail selection is a mix of luxury, streetwear, and avant-garde labels. Return Policy. SSENSE also ships to over 40 other countries and regions. Coming to the SSENSE Women Clothing, they have a lot of trendy pieces of women clothing from various styles that can be worn for both casual and non casual purposes. Our standard order processing time is up to two business days. Color. You can modify or cancel an order as long as the merchandise has not yet entered the packaging or shipment phases. Guest Orders: If an order was placed using the guest check out option, please create an SSENSE account to request and manage the return yourself. Rachel certainly does not need to follow in Kristen's footsteps. InternationalWe ship to over 40 countries with duties and taxes included. Yes, you can definitely modify or cancel your order as long as the order has not yet been packed or shipped. They need to get their shit together, its ridiculous at this point. Your authorization permits the carrier/customs broker to file. He also felt that working with independent designers has helped the platform stand out. This makes goods cost more (the average Hawaii family must pay $1,800 more a year) and . They receive all merchandise directly from suppliers and, depending on the designer, items might come with a proof of authenticity (e.g. As such, your order may incur duties, fees and import taxes upon delivery. SSENSE is one of the most trusted retailer to purchase a variety of luxury fashion items at relatively much lower prices than other retailers or the brand itself. These restrictions include the following: A single contract or order addressed to a same individual that exceeds US$800, cannot be split into more than one shipment to avoid the payment of duties and taxes; Individual orders addressed to a same individual that are consolidated by the shipper or carrier on a single bill of lading (B/L) or air waybill (AWB) will be treated as a single shipment and will not be entitled to Section 321 treatment if the total value exceeds US$800; and. We recommend them to anyone looking for a new place to shop for clothes. Our Customer Care team is always available to answer any questions regarding measurements and fitting. 2. However, we may need a little more time to process your orders during peak periods. However, this also gave me an opportunity to compare the items in the gallery below. The Ssense clothing fit is true to size. 1. One SSENSE clothing review on TrustPilot stated, I have been trying to return my Off-White shoes since January. He stated that his favorite thing about the platform was its unique pieces from recognized and upcoming brands. I will definitely be ordering from Ssense again in the future. You can buy SSENSE clothing from the comfort of your own home through their site ssense.com. He said the customer service was excellent and had never had a problem with a purchase. You can check out their shipping and handling page for more information. In Canada, you can get free shipping on orders over $100 and free returns on all orders. So there seems to be a few levels of fuckery going on. Apply Back. Shipping and Handling | SSENSE Shipping & Handling Shipping Information Once your order has been shipped, you will receive an e-mail with your shipment's tracking information, allowing you to keep tabs on the progress of your delivery. Have Clothes, Will Travel uses affiliate links. Additionally, all products sold on the website are new and have never been worn. - Free shipping is valid for a limited time only and expires on the date specified in the email sent to the claimant by SSENSE and/or banner on the SSENSE website and SSENSE App with at least 48 hours notice prior to expiry. CanadaFor orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to. For both of these packages, I also had to sign for the packages. While SSENSE has achieved a lot in its 17 year history including a strong customer base and huge product line, there are also some downsides to the brand. To find out more, please visit our Privacy Policy. The shoppers felt that while most pieces have reasonable prices, some items can be expensive. The best thing we observed about the brand is, there were a pretty high number of satisfied customers who bought the SSENSE clothing than those whos little or no satisfied. I ordered on 12/14, still nothing. This order shipped via Canada Post, and this took 10 days to reach my address in the US. I also appreciated how quickly they processed my returns and issued me a refund. Sign up for push notifications to learn about exclusive collections and shopping events and to receive Sale season updates. How do I know the item will fit me? Contact Who is SSENSE Headquarters 333 Chabanel St West, Montreal, Quebec, H2N 2G1, Canada Phone Number (514) 289-1906 Website www.ssense.com Revenue $750M The brand sells clothing from luxury brands, streetwear, and extravagant labels to women and men. What the fuck. If you are wondering whether SSENSE is selling fake designer items, what their shipping and return policy is, and whether or not I recommend shopping on SSENSE this is the post for you. $87.47. SSENSE is an online luxury fashion store that is based in Canada but ships worldwide. Although cheaper prices dont mean to be affordable, their products are highly priced, but lower in prices when compared to the designer stores. Shoppers commend the site for its user-friendly interface, fast shipping, and outstanding customer service. Luxury brand products available at much lower prices than other retailers. Some reviewers reported experiencing the delay in shipping but was looking happy with what they had received. (Dont worry I did find a pair of Tory Burch sandals that look similar on the RealReal for a fraction of the price, and they are a thousand times more comfortable. Plus, it took 3 days for Ssense to process this order. Ssense 15. . It is how they are and that makes them unique, so it was not SSENSEs fault I got a reply back in a couple hours. Your authorization permits the carrier/customs broker to file on your behalf: (i) an administrative entry under section 321 of the. 8 Medium US. I found that unfortunate because a company dealing in what would seem a progressive industry had such a poor reputation among its employees. For the USA the shipping is free for "full-price orders" over $150 and takes 2-3 days. Overall, the reviews for SSENSE are. SSENSE returns are free of charge. For orders with one item, delivery can be as fast as three days if shipped via UPS. They cancelled this order I made on the 30th of November because it was out of stock. With the help of SSENSE review, we will help you understand that whether the shopping at SSENSE worth spending your money or not, so that you could end up getting the real value of your money. Get this Maison Margiela wallet for $105, marked down from $234. After reading this SSENSE review, if you still left with some questions or queries then you can feel free to contact SSENSE Customer Care anytime. This jersey tank top features a comfortable, stretchy 71% cotton and 29% polyester blend, with a square neck collar and classic Nike Swoosh at the front. This applies to full-priced items, though, and is different if you are purchasing sale items. A luxury fashion e-commerce retailer that provides high-end and streetwear clothing items for men and women. However, you have 30 days after receiving the item to request a return. Although SSENSE offers some deals to their customers. I've heard they're pretty slow with processing orders. On sale. Thread starter Ash8989; Start date Apr 8, 2012; Forums. However, you can always check the size guide on their website. I made a new order for the size up on the 17th of December, and I was notified only today that it was also out of stock. You are responsible for any U.S. duties and taxes that may be due under U.S. law. js = d.createElement(s); js.id = id; To initiate a return, please submit a request for a Return Authorization (RA) through your SSENSE account. Data privacy and security practices may vary based on your use, region, and age. From the US here, dealing with the same issue. For UK, free shipping is available on orders above 200. If youre looking for more clothing items, check out these reviews of Faherty, Boohoo, Eloquii, and Cuup. According to customer reviews, the prices of some items can be a bit expensive. Rachel is going to have to learn that Kristen will not be a part of her life. Although, they ship their products globally to over 40 countries. Never got this one. if (d.getElementById(id)) return; The Montreal-based fashion brand has customers from all over the world and offers luxury clothing, streetwear, childrens clothing, sports accessories, home equipment, skincare, and more. The Jones Act forbids shipping anything between American ports in ships that are not US-built and -crewed. If duties and taxes are not included in the final price at check out, your order will be shipped DDU (Delivered Duty Unpaid). Once your order is placed, youll receive an email confirmation, including your order number, and when the order has shipped youll get an email with your shipments tracking information. But the shipping time for this was a different story. I really am not seeing any differences. on your behalf: (i) an administrative entry under section 321 of the Tariff Act of 1930, if eligible (see below); (ii) an informal entry pursuant to section 143.21 of the Customs Regulations, if eligible; or (iii)the formal entry for any order that is over $2,500, or otherwise requires formal entry. You can buy SSENSE products directly from their site, SSENSE.com, and some limited products are available through other retailers like Amazon. March 1, 2023. You can also contact us by email at customercare@ssense.com or by chat. I don't know where the shoes are, or even if they've shipped yet. As you can see, both wallets look the same. If you have an SSENSE account, to modify or cancel your order: Please contact our Customer Care team if you do not have an SSENSE account and would like to make changes to an existing order. We live around western Canada in British Columbia, so is it possible that they simply arent dispatching to us? It looks quite fancy. Shipments to the U.S. of goods that are valued at US$800 or less may be imported without the payment of duties and taxes subject to certain restrictions, pursuant to section 321 of the U.S. (Section 321). The developer provided this information and may update it over time. You can, This review found that the SSENSE Essentials for mens t-shirts consist of pieces that are, The t-shirt has a slim fit and is available in sizes XXS to XXL. To conclude this SSENSE clothing review, a vast majority of the reviewers were completely satisfied with the quality of the product, the price they paid for the product, fast shipping, and amazing customer service. They always make sure to handle any issues fairly and fast and have amazing prices and discounts! Shoppers love the platform for its unique clothing, outstanding customer service, and easy-to-use interface. Up to 2 business days processing time is required before the order gets shipped out (this may be longer during peak periods). Your authorization permits the carrier/customs broker to file on your behalf: (i) an administrative entry under section 321 of the Tariff Act of 1930 (Section 321), if eligible (see below); (2) an informal entry pursuant to section 143.21 of the Customs Regulations, if eligible; or (iii) the formal entry for any order that is over $2,500, or otherwise requires formal entry. SSENSE does have a nice price sort option, though, where you can shop items from lowest price to highest price. These trendy Nike sneaks combine red/orange with silver in a breathable all-mesh upper. It currently retails for $125, a great deal for such a high-quality piece. They also have a, These pants are exclusive to the SSENSE site and are, Another factor that customers enjoy about the platform is its unique pieces. If youre in Canada, you can get your fashion items shipped free of cost if you orders above $100 and you will get the free returns as well on all orders. Are you wondering if SSENSE is legit? Ssense sells both men and women clothing, accessories, bags, designers and shoes, the men accessories they offer includes belts and suspenders, blankets, eyewear, gloves, hats, jewelry, key chains, scarves, socks, tech, ties, towels, umbrellas, wallets and card holders and Watches. This will definitely be my go to from now on!, Many customers agreed that SSENSE products are way cheaper than other retailers or the brands itself. This jacket is available in sizes XXS to XXL and is exclusive to the SSENSE site. Sign up for SSENSE to stay up-to-date on the latest trends and receive exclusive discounts. This Maison Margiela card holder has 6 card slots, so no bulky pants pocketjust carry the essentials. So, I think its safe to say that SSENSE is NOT selling fake designer items. This long-sleeve tee by Off-White has some chill travel vibes: check out CABIN BAGGAGE tape design on the sleeves and back. If youre looking for fashion items from luxury, street, or avant-garde labels, SSENSE provides a varied collection at a lower cost compared to retailers or from brands directly. Gucci also sent a nice reusable tote bag with the order as well. var js, fjs = d.getElementsByTagName(s)[0]; "Restricted orders" have a shipping fee of $17. ), app is not consumer friendly, website is much better, items are also more expensive on ssense then other websites, Search is hard to find, all text is too small, https://www.ssense.com/en-ca/privacy-policy. Anywhere casual is the dress code. However, at least, in my shopping experience SSENSE is not cheaper than ordering directly from Gucci. You can use SSENSEs self-serve tools, ssense.com/en-ca/account/login, to track your order status at any time. The website is easy to use, and you can filter by size, price, and color. Plus, right now, there are also hundreds of sale items at up to 70% off for both women and men. These are just some of the many positive reviews customers have left for SSENSE. One SSENSE review stated that: Despite the horrible negative comments I have read for 3 days, I still decided to give ssense a shot since only they have the shoes I want to buy with such a steal price. But goodness gracious, I will never be buying Gucci sandals or shoes ever again. Tariff Act of 1930 (Section 321). This Laura Lombardi chain-link necklace is stunning. I ordered a size 38 of Guccis Ace Sneakers from SSENSE.