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on The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Then follow these simple instructions: You will be asked to enter a password. Have you tried Chrome or another browser. Give it a couple of minutes. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. >, How do I see which of my BT Hub's wireless bands my device is connected to? Re: BT Smart Hub 2 manager and Windows 11. If this happens get in touch with us. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. It's on or it's off. Got a BT Business Smart Hub 1? Then prompt your device to connect to the Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Web admin interface of the BT Smart Hub 2 router. Select Save to store your changes. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. 16-08-2022 You can re-use your filter and Ethernet cables so please keep them. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. If you want to make any changes to the hub settings, you'll need the admin password. 16-08-2022 If you've still got problems, try our Broadband troubleshooter>. Band Steering The master socket is the main socket for the phone line in your home. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. No, it really is that simple. Your Hub is ready when the light turns steady blue. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. You'll need your Hub's wireless network name and password. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. How can I set up or change the admin password on my BT Hub? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Follow the instructions that automatically appear on the screen to change your password. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. It's not an extension socket. Note: you'll need a Dynamic DNS service provider to use this feature. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Your Hub will be called something like BTHub6-ABCD. It may be your browser causing the issue do check in its settings or in your Antivirus program. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. You can turn it on or off. Youll also need to add a password hint. Unplug the battery pack from the power supply. Click here for more about setting up Full Fibre yourself >. The BT Mini Hub doesn't support application sharing or port forwarding. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. This will open the Hub Manager. (Make sure youre connected to your home network.). Advanced settings Go to the Smart Hub 1 guide. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Enter your current password followed by your new one. This takes a few minutes. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Set the security level for your Hub's wireless connection -. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features As a general guide, 5GHz provides better speed while 2.4GHz gives better range. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Well help you ease the pain and get you to a solution - fast! How do I set up port forwarding on my BT Hub? You want to fiddle with the settings of your BT Smart Hub. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. This takes a few minutes. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. First, you need to connect to the router's web management page, so that you can change the settings that you want. By default, your Smart Hub will have this switched off. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. They'll give you all the details you need. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. It's also easy to see the Hub Manager across all devices. 16-08-2022 Alternatively choose your Hub from the dropdown to find out how to connect. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Here is our step-by-step guide to accessing BT Hub Manager. This means when you search for your Hub in the list of wireless names on your device you'll only see one. When your device connects, it automatically chooses the best wireless band. >, How can I set up or change the admin password on my BT Hub? This will open the Hub Manager, Enter the admin password. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Learn how your comment data is processed. Slide the two parts of the Hub's power plug together until they click into place. This table shows the main differences between them. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? If there is already some text in the address bar. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. You'll then be able to change these settings: Separate Bands And some questions nobody really wanted the answers to. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Only change it if you're having connection problems with your device. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. Copyright 2022. How do I use my Smart Hub as a modem only? The video below shows you how to set up your BT Smart Hub. How do you access the BT Smart Hub Manager? If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. You can then enter your password in the usual field to access BT Hub Manager. If you've turned Separate Bands on, you'll be able to select the channel for each band. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . You can re-use your filter and Ethernet cables, so please keep them. (Make sure you're connected to your home network.) If you have it, unplug all your old broadband kit, including your old power plug. Here's how to set up a Hub 4 or Hub 5. With Band Steering on, the Hub steers your devices to the best wireless band for them. Channels on WPA-Auto - if you're having problems connecting older devices. Every device that uses the internet sends its packets of data through specific ports. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. >, How do I see which of my BT Hub's wireless bands my device is connected to? Choose BT Access Control from the options. Press 'Enter'. Your Smart Hub automatically scans for the best wireless channel. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >, How do I set up port forwarding on my BT Hub? This table shows the main differences between them. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. There are a few things to try here. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Youll be asked to enter the new password twice, to make sure its correct. >. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. >, BT Home Hub 5 - Information and troubleshooting guide. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Note: it is Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. If you want to make any changes to the hub settings, you'll need the admin password. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Struggling with your BT router login details? If you do have a problem with the Wi-Fi, this may reveal what it is. I am grateful for that thought, I have not used a microsoft browser for years! Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. >, Where do I find the default admin password for my BT Hub? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar A master socket is the main socket for the phone line in your home. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). If this happens get in touch with us. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Depending on your socket type, you might need to use a filter. If this happens get in touch with us. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. You'll then be able to change these settings: Separate Bands. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Wireless How do I connect my device to my BT Hub by Ethernet cable? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? You'll need your Hub's wireless network name and password. How do I restrict the wireless devices that can connect to my Hub? 16-08-2022 Next, select the first device that you want to control and choose the days and times for which you want to set limits. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. >, How do I turn wireless on and off on the BT Hub? Enter your BT hub admin password. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. This will open the Hub Manager, Enter the admin password. This site uses Akismet to reduce spam. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. They're on the back of your Hub. Click Advanced Settings Click Wireless Enter the admin password. >, How do I turn off BT Access Control for a device? >, How do I set up port forwarding on my BT Hub? When searching for your Hub on your device, you'll have to select which band to connect to. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. First of all, you need to be at home using a device thats connected to your BT broadband hub. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . on Distinguished Sage, never noticed http vs https. Your Hub will be called something like BT-XXYYXX. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. If it isn't blue, see connection troubleshooting below for help with connecting. Wireless mode So my problem is nearly solved. They're on the back of your Hub. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. How can I turn it on and off? If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. 16h22. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn How do you turn off wifi? BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. >, How can I set up or change the admin password on my BT Hub? To get the latest on your appointment, go to www.bt.com/ordertracking>. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. The light on the left of the Hub will flash blue. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. >. Remember you need to save any changes you make. We know its a clich but resetting works more often than youd think. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down.