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When an American Express Card Member charges a Covered Purchase with their Eligible Card, Purchase Protection can help protect their Covered Purchases for up to 90 days from the Covered Purchase date if it is stolen or accidentally damaged. The purchase protection benefit offered by select credit cards covers eligible purchases against accidental damage or theft and for some cards, loss in the first few months after you use an eligible card to pay for the purchase. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Here is a list of our partners. This post contains references to products from one or more of our advertisers. So you finally splurged for an Apple Watch and broke it a week later. When evaluating offers, please review the financial institutions Terms and Conditions. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Do not sell or share my personal information. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. How To Find The Cheapest Travel Insurance. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. The card details on this page have not been reviewed or provided by the card issuer. You will be asked certain questions about your claim at that time. For example, AmEx won't approve a claim for damage to an item "purchased for play." Blue Cash Everyday Card from American Express. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. The other card networks often offer their own purchase protections as part of their network affiliation. 4. Check your eligibility here. diamondsaremadeunder 3 yr. ago. Related: How an often-overlooked credit card benefit put $1,400 back in my wallet. Please try again later. *Benefits may vary by issuer. Visit americanexpress.com/benefitsguide for details. JavaScript must be enabled to experience the American Express website and to log in to your account. Additional reporting by Stella Shon, Carissa Rawson, Christina Ly and Ryan Smith. 10 mile per dollar on hotels and rental cars booked through Capital One Travel; 5 miles per dollar on flights booked through Capital One Travel; 2 miles per dollar on all other purchases. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. Platinum. Coverage Limits Apply. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Terms, conditions and limitations apply. Plus, your own feed of TPG content. Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. *Benefits may vary by issuer. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. 0% intro APR for 15 months from account opening on purchases and balance transfers. To file a claim with Amex purchase protection, you can do so online or by calling 800-228-6855. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. Pre-qualified offers are not binding. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy American Express removed this perk from most of its cards effective at the start of 2020. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. All policies have a maximum limit of $50,000 in claims per calendar year. Hilton Honors American Express Surpass Card. Balance transfer fee applies, see pricing and terms for more details. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. Aaron is an avid global traveler and miles and points enthusiast. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Pre-qualified offers are not binding. To view rates and fees of the American Express Gold Card, see this page. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Maximum coverage per purchase protection claim: $500. FlyerTalk Evangelist. How do I Redeem Membership Rewards Points. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Submitted a claim and it was approved the next day. Let's take a look at the current coverage on The Platinum Card from American Express as an example. In-built purchase protection is a valuable benefit that comes with some credit cards. 11. ghedoicy. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. Business Green Rewards Card from American Express. Can You Get a Credit Card Without a Social Security Number? Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. endstream endobj 962 0 obj <>>>/Filter/Standard/Length 128/O(-ZK*Kme P1Fi dX)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(U-q U )/V 4>> endobj 963 0 obj <>/Metadata 89 0 R/OCProperties<>/OCGs[973 0 R]>>/Outlines 294 0 R/PageLayout/OneColumn/Pages 957 0 R/StructTreeRoot 349 0 R/Type/Catalog>> endobj 964 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 965 0 obj <>stream %PDF-1.6 % Keep in mind that not all purchases or items are covered . So for example, if someone were to break into your car and steal your laptop, youd be covered under purchase protection, as long as you purchased it with your American Express card. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. This post contains references to products from one or more of our advertisers. Policies are underwritten by AMEX Assurance Company. Terms apply. Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. All Rights Reserved. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. and U.S. supermarkets. In the event of theft, you must also include a copy of a police report. Terms apply. Plus, AmEx can change the coverage at any time. EgnS+JoYlUR fbcv,R38{TA\ =e`%! And be aware of excluded purchases, too. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Related: Your complete guide to shopping protections on American Express cards. There are a multitude of purchases that are excluded from purchase protection. Check the details of your card's coverage to see if your incident is covered. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Also, if it was gone 30 minutes later, it was stolen. Unfortunately, if you're affected by a natural disaster, AmEx purchase protection only covers a maximum of $500 in claims per event. For return protection, you have to file a claim within 90 days of your original purchase.. read full answer Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. About the author: Ben Luthi is a former credit card specialist for NerdWallet. Welcome bonus: Earn 60,000 Membership Rewards points after spending $4,000 on purchases on your new card in your first six months of card membership. Our points-obsessed staff uses a plethora of credit cards on a daily basis. has been collected independently by NerdWallet . For full Terms and Conditions, see www.americanexpress.com/PPterms. its said 10 business but its already past. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. Motorized vehicles, parts and accessories. is no longer available through NerdWallet. 1 Terms, conditions and exclusions apply. Please read important exclusions and restrictions. Underwritten by AMEX Assurance Company. Items purchased for professional or commercial use such as education, training or skills. **, Morgan Stanley Blue Cash Preferred American Express Card.**. Create an account to follow your favorite communities and start taking part in conversations. are covered by AmEx's purchase protection coverage. Underwritten by AMEX Assurance Company. This card shines for this use, but overall the star ratings may differ when compared to other cards. Past performance is not indicative of future results. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Offer ends 3/29/23. How do I find and add Amex Offers to my Card? Terms apply to the offers listed on this page. *Eligibility and benefit levels vary by card. Terms apply. Best Balance Transfer & 0% APR Credit Cards, NerdWallets Best Credit Card Tips for March 2023, Get more smart money moves straight to your inbox. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Visit americanexpress.com/benefitsguide for details. Its a good idea to keep damaged items until the claim is complete. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. To be eligible, you must pay for the entire cost of the item with your eligible American Express card, and purchases must be made in the U.S. or U.S. territories.^. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. If you claim an item was stolen you will need a police report. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. Personal hygiene items or any devices (medical or nonmedical) that have been personally used and could be considered a health risk to others. So, forgetful consumers may want to put their purchases on one of American Express' premium cards that include lost items under the Amex purchase protection benefit. Pre-qualified offers are not binding. In other words, if your item gets damaged when being shipped by FedEx, UPS or similar, it may not be covered under Amexs Purchase Protection (it may however be eligible for some reimbursement by filing a claim through the third-party carrier). Location: ZOA, SFO, HKG. It's important to understand that if you simply lose an item, as opposed to it being stolen, it might not be covered. The card details on this page have not been reviewed or provided by the card issuer. $1,000 per item (or $500 per event for natural disasters).*. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Consumable or perishable items such as perfume, light bulbs and batteries. Terms apply. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Just make sure to file a notice of claim within 30 days of the loss. All consumer American Express cards offer purchase protection for eligible purchases. has been collected independently by NerdWallet. So I recently. See the respective Guide to Benefits for details, as terms and exclusions apply. Other American Express business cards offer the standard $1,000. For claims filed internationally, you can dial 1-303-273-6498. Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Damage through altercation or modifications. Our partners compensate us. Learn more: The best travel credit cards right now. Our opinions are our own. The following items are excluded from this policy: See the entire return protection policy for your card here. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. Check your benefits guide for complete details. Related: Best credit cards with purchase protection. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. It appears that JavaScript is either disabled or not supported by your web browser. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Can You Buy Gift Cards with a Credit Card? Youre out of luck, right? Business Green Rewards Card from American Express is no longer available through NerdWallet. Check here before booking an award fare. If an item is stolen, file a police report immediately. Pre-qualified offers are not binding. In short, covered purchases are covered for up to 90 days from the date of purchase for up to $10,000 per covered purchase and up to $50,000 per eligible card per calendar year. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . Tip: Use WalletFlo for all your credit card needs. The Amex EveryDay Preferred Credit Card from American Express. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. A variable APR of 19.49%28.24% applies thereafter. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Are you sure you want to rest your choices? If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. AmEx makes it easy to file a purchase protection claim on its website. However, these cards didnt make the list because at least one card discussed above featured similar or better purchase protection with either a lower annual fee or better earning rate on categories where youd most likely need purchase protection. To view rates and fees of the Delta SkyMiles Reserve American Express Card, see this page. This benefit is limited to $1,000 annually. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. Once youve submitted the necessary supporting documents, American Express will send you an email confirmation stating your documents were received. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. *Excess of 50 applies. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. Provided you purchased them less than 90 days ago you should be covered. 5% cash back on up to $1,500 in categories that rotate quarterly (requires activation), 5% on travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1% on all other purchases. I have the Platinum card so would this be covered under lost item protection or would I be SOL? Terms, Conditions and Limitations Apply. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. To start the process, log into your AmEx account and go to the claims center page. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Please review. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. New comments cannot be posted and votes cannot be cast. Battle of the premium travel rewards cards which is best for you? The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. However, this card doesnt offer extended warranty or return protection. Related: Best credit cards for extended warranties. Join Date: Aug 2009. The warranty wont cover the damage, and you didnt think youd need AppleCare. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. So how do we make money? A copy of the claim settlement from your primary insurance company, if applicable. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! If submitting a claim by phone, you will be asked certain questions about your claim. Buts its still "status open" now and have no update. Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. * Eligibility and benefit levels vary by card. NerdWallet strives to keep its information accurate and up to date. So how do we make money? Shop moreconfidently with your Card knowing we have your back. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. How do I Earn Membership Rewards Points? For Capital One products listed on this page, some of the above benefits are provided by Visa or Mastercard and may vary by product. Each category has certain conditions attached to it. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. Motorized vehicles, their parts and accessories as well as those parts and accessories intended for use with the motorized vehicles. Furthermore, there are only two American Express business cards that include purchase protection benefits* for lost items, which are also the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. 2023 American Express. Items voluntarily or involuntarily discarded. This should be covered under lost item assuming you have the receipt etc. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. 0 This coverage is complimentary on most AmEx cards including some debit,. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. However, this does not influence our evaluations. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. Eligibility and Benefit level varies by Card. hbbd``b`@/P k ";d100O@ T9 3 Compare the cost in points or miles to cash, and see which option is best.